04 | Smart Parking

Cutting-edge facilities

Cutting-edge facilities

Saba continues to strive to make its car parks the benchmark in the sector, carrying out actions in a large part of its network to update and redefine its facilities in accordance with the latest quality and innovation standards established by the company. As a result of this modernization, the car parks are more functional, bright, safe and sustainable. A clear example of the value that sets Saba apart in the sector.

In 2019, Saba will have renewed a total of 44 car parks, amounting to 18,500 parking spaces in Spain, Chile, Italy and Portugal. Up to 6 large-scale actions have been planned in our network for the current year, including the renovation of the Plaza de Catalunya car park in Barcelona. This infrastructure, a benchmark in mobility management, was inaugurated in 1967 along with four other car parks in the city of Barcelona, leading to the founding of Saba.

RENOVATED FACILITIES

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In Spain, Chile, Italy and Portugal until 2019

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Parking spaces

Main remodelling actions in the facilities

PAINTING. Improves mobility and the perception of cleanliness.

SIGNAGE. Helps the flow of vehicles and people.

LIGHTING. Improves the perception of space and traffic.

EFFICIENCY. Continuous search for sustainability and a lower environmental impact.

The process of redefining Saba’s image is based on redefining its parking spaces, whenever possible, but also on designing car parks that are more brightly lit and provide a greater sense of comfort. It is in this area in which the customer experience is improved. To achieve this, the company is progressively installing a new Vehicle Guiding System (VGS) in its car parks —LED lights which indicate when a car park space is available— which incorporates additional “collaborative” lighting that illuminates the traditionally dark spots along the sides of parked vehicles.

Moreover, this system, combined with the LED lighting of the central aisle and with presence detectors, creates the ideal level of energy-efficient lighting adaptable to each circumstance. In this regard, we cannot forget the effort the company has made in recent years to substitute the traditional lighting in its car parks for LED lights. In five years we have replaced approximately 43,000 light fixtures in all Saba countries.

The result of all these improvement measures directly impacts on customer satisfaction. The average score obtained by the Group in 2018 was 7.7 out of 10, which results in an Overall Quality Index of more than 80%.

LED LIGHTING

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Light fixtures replaced

CUSTOMER SATISFACTION

7,7/10
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